Katie "With the help of my counsellor, I feel more confident. The service helped me become stronger and I have regained my ability to concentrate. My counsellor really listened, which I needed desperately as I felt there was no one else I could talk to about such confidential issues. It was a great support to me. I found the admin staff to be lovely. Having a happy face and a smile from reception on my arrival made me feel better even when I couldn't smile myself."