Once you have applied, our admin team will contact you and you will be asked to fill in a biographical questionnaire. You will then be invited to be assessed by one of our counsellors who will work with you to establish what it is that you want from counselling and to establish some goals.

Once the assessment is complete you will be contacted again once you have been assigned to a counsellor and you will arrange your first session. Sessions are one to one and run once a week in 50-minute sessions. Your sessions will continue for as long as you and your counsellor feel they are beneficial to you and you are not limited in how long you use our services.

While waiting times to see an assessor and to meet your counsellor can fluctuate depending on demand, you should expect a few weeks between each point of contact.

If you have any questions in this period, feel free to contact our admin team on 01159501743

If you need urgent help and want to speak to somebody right away, then please contact Samaritans on 116 123