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Quarterly Performance Report - June 2009 Summary

Published: 04/11/2009

• The number of counselling sessions delivered 878
• The net case load of clients being serviced increase by 47
• Waiting time for initial appointments was 32 days
• Average client satisfaction rating was 93%
• Waiting list was almost 66 showing 100% increase on last quarter
• Average cost of service delivery reached £39.78 per session
• Average contributions from clients was £12.60 per session